When making an international purchase, especially on AliExpress, it’s normal to have many questions. If you’re seeking information about AliExpress tracking, know that you’re not alone. Thousands of Brazilians are curious about how tracking codes work, what order statuses mean, how to act in case of delays, and, of course, how to ensure that products arrive without problems. Understanding each step reduces anxiety and avoids the frustrations that often accompany waiting for orders from abroad.
In this article, we’ve prepared clear answers to the most common questions Brazilians have about AliExpress tracking. We prioritize consumers’ main concerns, providing practical explanations that guide you from the moment of purchase until the order arrives at your home. Continue reading to discover tips, useful tools, and the best ways to solve any difficulties, as well as learn how to use AliExpress tracking correctly to ensure you have optimal visibility of your package.
Key Questions About Tracking Codes and Systems
The first question for anyone using AliExpress tracking is how to obtain the code to track their order. Every international purchase is assigned a unique tracking number, distinct from the order number. This code is provided by the seller on the AliExpress platform and enables tracking through official websites, apps, and external tracking platforms like 17TRACK, Ship24, and Parcels App.
There are various formats for tracking codes; however, most follow a standard pattern with letters and numbers, such as LP00000000000000 or AA123456789CN. By accessing “My Orders” on AliExpress, you can view the details of your purchase and copy the correct number for monitoring your shipment. Without proper tracking, a consumer can feel lost; hence, it’s crucial to differentiate the order number from the tracking code since only the latter is valid for checking logistics systems.
Understanding Common Status Updates for Your Orders
As you monitor your AliExpress tracking, you will encounter various status messages. The most common ones include “Order Received,” “Product Packaged,” “Dispatched,” “In Transit,” “Customs Clearance,” “Out for Delivery,” and “Delivered.” While these may seem confusing, each phrase represents a stage in the product’s journey. If the status doesn’t change for several days, there’s generally no need to panic; international transport updates can take time due to distance, customs processing, and local logistics.
During customs clearance, you may need to provide proof of purchase or pay fees. The Brazilian Postal Service’s system also displays supplemental statuses, such as postal dispatch charges and documentation alerts. Generally, you can consider your order secure as long as there is movement and recent updates in AliExpress tracking. If you want quicker updates, it’s advisable to activate alerts and notifications in tracking apps or on the AliExpress platform.
Where to Efficiently Track Your Orders
You don’t have to limit yourself to the official AliExpress website to track your purchases. There are several reliable tools that centralize and detail the status, timelines, and locations of your package. AliExpress itself provides tracking directly in the “My Orders” section. Simply log into your account, look for the item, and click on “Track Order.”
Well-known platforms like 17TRACK, Ship24, and Parcels App offer comprehensive interfaces that integrate information from more than 2,600 carriers worldwide. To use them, just paste the tracking code and monitor all logistical details, view histories, estimated delivery times, and enable notifications on your mobile device. These systems operate through apps or browsers and allow you to check multiple codes simultaneously, providing great convenience.
Typical Delivery Times and Differences Between Methods
Another frequent question regarding AliExpress tracking concerns delivery times. The waiting period depends on the chosen shipping method. Economic options, such as AliExpress Standard Shipping, typically take between 15 and 45 business days. Faster options, like AliExpress Premium Shipping and AliExpress Choice, can deliver within 1 to 15 business days, depending on the package’s origin and destination in Brazil.
The tracking code may change during transit, especially if there’s a transfer between carriers. Delays can also occur for reasons unrelated to AliExpress, such as postal strikes, customs holds in Curitiba, or seasonal peaks in demand. A good practice to mitigate concerns is to check AliExpress tracking regularly and to remember that international shipments are subject to unforeseen circumstances that differ from domestic purchases.
What to Do in Case of Delays or Stagnant Status
It’s quite common for AliExpress tracking to not update for several days, especially during transit or customs inspection stages. If the status remains unchanged for more than 15 days, follow these steps:
- Check your code on external platforms and apps, as sometimes data only appears in global systems.
- Access the postal service portal under “My Imports” using your CPF to see if there are any fees or additional documentation requests.
- Contact the seller via AliExpress chat for additional information and to get updates on the situation.
- If the issue persists, open a ticket on the platform, use Purchase Protection, and if necessary, request a refund after the maximum delivery time has passed.
Having copies of the AliExpress tracking and any correspondence strengthens your position in case of disputes and facilitates resolution through customer service.
Difference Between Order Number and Tracking Code
Many buyers confuse the AliExpress order number with the tracking code. The former is an internal record on the platform used for purchase queries, support, and financial history. The tracking code, on the other hand, is what allows you to physically track the package movement through international and domestic logistics systems.
Always look for the correct code in the order details before trying to track. Without it, you cannot utilize systems like 17TRACK, Ship24, or view updates in the Brazilian postal system. Use the order number only for internal reference.
How to Store and Manage Multiple Orders
For those who make many purchases each month, tracking all the AliExpress tracking codes can become challenging. Therefore, it is worthwhile to use apps that offer tracking history, automatic email notifications, and integration with multiple stores. You can create an account on platforms like 17TRACK to save multiple codes and quickly check the progress of various packages.
There are also dedicated apps for iOS and Android that notify you as soon as movement occurs, delivery alerts, or when actions are required on your part. Professional import managers recommend this strategy, as it ensures organization and peace of mind, even for the most frequent consumers.
Meaning of Each Stage and Best Practices for Monitoring
Feeling anxious about when your product will arrive is normal. However, with clear information about AliExpress tracking, you can anticipate and monitor each step effectively. The key is to check the shipping type. Keep a history of delays during promotional dates and document all actions throughout the process.
It’s also essential to regularly update your registration details on the platform. When making a purchase, save confirmation emails and screenshots of movement. This information facilitates any adjustments with the seller or customer service.
Solutions for Common Problems and Frequently Asked Questions
Finally, keep in mind that tracking failures do not necessarily mean that the package is lost or missing. In many instances, the package continues its journey, but the system has not updated. If you followed all the recommendations, there is no cause for panic. Check the frequently asked questions on the platforms or seek out experience-sharing groups to feel even more secure.
Always keep your tracking codes, receipts, conversations, and buyer protection deadlines organized. Pay close attention to AliExpress tracking throughout your order’s journey.
Last Tips for Ensuring a Smooth Purchase
After familiarizing yourself with all this information, it becomes easier to use AliExpress tracking to your advantage. Avoid unnecessary worries by understanding how to differentiate codes, which platforms to use, how to act in case of delays, and which systems genuinely provide reliable data.
In summary, effectively tracking your order is the right way to receive your packages promptly, evade losses, and ensure greater satisfaction with each new purchase. Use AliExpress tracking strategically, organize your codes, and enjoy the convenience of modern importing!